Support
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Getting started
How do I pair my child's device?
Once you've created a child profile in the parent app, a pairing code shows on screen. Open Kroni on the child's device and enter the code. Pairing completes automatically and the child is ready to go.
Does the child need their own email?
No. A parent creates the child profile with a first name or nickname and an avatar. Birth year is optional. The child pairs their device using the parent's code, not an email address.
Can I set up chores that repeat?
Yes. Create weekly or daily recurring chores by selecting "Recurring" when adding the chore and choosing a frequency. The chore appears in the child's list at the right time.
Family and kids
Can multiple parents use the same account?
Yes. Invite a co-parent from the settings of the parent app. Both get full access to create chores, approve, and adjust allowance for all children in the family.
Does the child get notified when a chore is approved?
Yes. The child receives a quiet push notification the moment you approve or decline a chore. Notifications can be turned off in the phone's settings.
What if my child loses access to the app?
Open the child's profile in the parent app and generate a new pairing code under "Devices". Install Kroni on the new or reset device and use the new code to reconnect.
How do I change the app's language?
In the parent app, open Settings, then Language & appearance. Choose English, Norwegian, Swedish, or Danish. You can also choose a language before signing in.
Billing
How much does Kroni cost?
The free plan includes one child, up to five active chores, savings goals, and rewards. Paid Kroni Family provides room for more children and active chores, and new subscribers get a 7-day free trial. Current plans, prices, and any offers are shown in the app before purchase through the App Store or Google Play.
Why does Kroni cost money?
Families pay for Kroni, so we never need to sell data, and we never track your child. The analytics from your child's side of the app are only usage and crash reports, never tied to a name or contact details, and we use them only to keep the app working and make it better. The money goes to hosting, security, privacy, native-language work and continued development.
Can I change the allowance amount?
Yes. Go to the child's profile in the parent app, tap "Allowance" and adjust the amount. The change takes effect at the next payout date. You can also pause payouts temporarily.
Can I cancel any time?
Yes. Cancellation happens in the App Store or Google Play subscription settings. You keep access to the paid plan for the period you've already paid for.
Privacy
What happens if we delete the account?
All account-linked data — including child profiles, chore history and rewards — is permanently deleted within 30 days. The action cannot be undone. You can export your data from settings before deleting.
Do you sell data about our children?
Never. Kroni runs no marketing tracking, and we do not sell data to third parties. It's not part of the business model and never will be.
Didn't find what you were looking for?
Write to us — we'll help as fast as we can. Norwegian preferred, but English is also fine.